The Process

  1. Trigger

New lead inquiry (from Zillow, website form, email, or phone call).

2. Instant Engagement

AI instantly responds via SMS or email within 60 seconds.

3. Qualification

AI engages in a conversational flow to qualify the lead (e.g., desired move-in date, budget, pets, credit score range).

4. Nurturing/Objection Handling

AI answers common property FAQs (e.g., “Is the pool open in winter?”) and handles simple objections.

5. Scheduling

If qualified, the AI offers available viewing times and books directly onto the leasing agent’s calendar.

6. Hand-off

If the lead is highly qualified, the system notifies the human leasing agent for a personalized follow-up. If unqualified, the lead is placed in a long-term nurture sequence.

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